Last updated: May 20, 2026
Welcome to Lucky Lane Interiors.
These Terms of Service, together with any policies referenced in them, explain the rules, rights, and responsibilities that apply when you visit our website, shop with us online, shop with us in person, or use any of our related services.
The terms “Lucky Lane Interiors,” “we,” “us,” and “our” refer to Lucky Lane Interiors. The terms “you” and “your” refer to any customer, visitor, or person using our website, store, products, or services.
Lucky Lane Interiors operates this website and store to provide customers with a curated home, gift, and lifestyle shopping experience. Our online store is powered by Shopify, which helps us provide our website, checkout, payment processing, and related online services.
By visiting our website, placing an order, creating an account, signing up for marketing, shopping in our store, or otherwise using our services, you agree to these Terms of Service and our Privacy Policy.
Our Privacy Policy can be viewed here:
https://luckylaneinteriors.com/policies/privacy-policy
If you do not agree to these Terms of Service or our Privacy Policy, you should not use our website, place an order, or use our services.
By using our website or placing an order, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for any minor dependents to use our website on devices you own, purchase, or manage.
You may be asked to provide certain information when using our website, including your name, email address, billing address, shipping address, phone number, payment information, and other information needed to process your order.
You agree that all information you provide is accurate, current, and complete. You are responsible for keeping your account information up to date.
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. You may not transfer, sell, assign, or allow another person to use your account without our permission.
We reserve the right to refuse service, close accounts, cancel orders, or restrict access to our website if we believe these Terms have been violated, if we suspect fraud or misuse, or if required by law.
We make every effort to describe and display our products accurately. However, product colors, textures, scale, finishes, and appearance may vary depending on your screen, device settings, lighting, photography, and other factors.
Many of our products are home, gift, decor, lifestyle, art, candle, pantry, bath/body, fragile, seasonal, or specialty items. Some items may be handmade, one-of-a-kind, vintage-inspired, or subject to natural variations. These variations are not considered defects.
We do not guarantee that the appearance, color, size, scent, texture, finish, or quality of any product will exactly match what appears on your screen.
Product descriptions, prices, availability, and promotions are subject to change at any time without notice. We reserve the right to discontinue products, limit quantities, correct errors, or restrict sales on a case-by-case basis.
Some products sold by Lucky Lane Interiors may include candles, matches, bath and body products, food or pantry items, furniture, art, glassware, ceramics, fragile items, and other home or lifestyle goods.
You are responsible for using all products safely and according to any labels, instructions, warnings, or care guidance provided by the manufacturer or by Lucky Lane Interiors.
Candles, matches, and other flame-related items should never be left unattended and should be kept away from children, pets, flammable materials, drafts, and unstable surfaces.
Food and pantry items should be reviewed for ingredients, allergens, expiration dates, and storage instructions before use. Lucky Lane Interiors is not responsible for allergic reactions or misuse of food, pantry, bath, body, or personal care products.
Furniture, art, glassware, ceramics, and fragile decor items should be handled, installed, mounted, or used carefully. You are responsible for determining whether an item is appropriate for your intended use, space, household, children, pets, or environment.
When you place an order, you are making an offer to purchase the selected items. Your order is not accepted until Lucky Lane Interiors confirms acceptance and processes your payment.
We reserve the right to accept, decline, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, inventory errors, suspected fraud, payment issues, shipping limitations, or violation of these Terms.
If we cancel or modify an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at checkout.
Please review your order carefully before submitting it. We may be unable to make changes or cancellations after an order has been processed, packed, shipped, or prepared for pickup.
You agree that purchases are for personal or household use only and not for commercial resale or export.
All prices are listed in U.S. dollars unless otherwise stated.
Prices, discounts, promotions, and product availability are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, unless there is an error.
We reserve the right to correct pricing errors, product information errors, promotional errors, or other inaccuracies at any time, including after an order has been submitted.
Promotions, discount codes, rewards, and special offers may be subject to separate terms and conditions. Unless otherwise stated, promotions cannot be combined, applied retroactively, redeemed for cash, or used on prior purchases.
You agree to provide current, complete, and accurate billing, shipping, payment, and account information for all purchases. You represent that you are authorized to use the payment method provided and that you will pay all charges incurred, including applicable taxes and fees.
Applicable sales tax will be calculated and collected at checkout as required by law.
Tax rates and rules may vary depending on the item purchased, the order location, the shipping destination, and other factors.
Shipping, delivery, handling, and related charges may be taxed where required by applicable law.
Lucky Lane Interiors currently ships eligible online orders within the contiguous 48 United States and to APO/FPO addresses.
At this time, we do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or other U.S. territories.
We currently use USPS and UPS for shipping.
Orders are typically processed within 2–3 business days. Orders are not processed on weekends. Orders placed after 3:00 PM Eastern Time on Friday will begin processing the next business day.
Delivery times are estimates only and are not guaranteed. Shipping delays may occur due to carrier delays, weather, holidays, address issues, inventory issues, high order volume, or other circumstances outside of our control.
You will receive tracking information when your order ships, when available.
Some items may be excluded from shipping, including oversized items, fragile items, furniture, art, vintage or one-of-a-kind items, items marked pickup-only, or other products that we determine are not suitable for shipping.
We reserve the right to cancel an order or remove an item from an order if we determine that the item cannot be safely or reasonably shipped.
We make reasonable efforts to ship orders within our stated processing timeframe. If we are unable to ship your order within the stated timeframe, we will notify you and provide an updated estimate or cancellation option when required by law.
If an item becomes unavailable or cannot be shipped, we may cancel the item or order and issue a refund for the unavailable or unshipped item.
Lucky Lane Interiors is not responsible for packages that are lost, stolen, or missing after confirmed delivery by the carrier.
If tracking shows that your package was delivered but you did not receive it, please contact the carrier directly to file a claim. We also recommend checking with neighbors, household members, building management, mailrooms, or local post offices.
If your tracking information shows that your package is lost, delayed, or stuck in transit before delivery, please contact the carrier directly for the most up-to-date information and next steps.
We carefully pack orders before shipping, but damage may occasionally occur in transit.
If your shipped order arrives damaged, please contact us at hello@luckylaneinteriors.com within 48 hours of delivery.
Please include:
Your order number
Photos of the damaged item
Photos of the packaging
Photos of the shipping label
A brief description of the issue
We will review the damage and, if approved, offer a replacement, store credit, refund, or other resolution depending on the item, availability, and circumstances.
Please keep the damaged item and packaging until the issue is resolved, as the carrier may require inspection.
Lucky Lane Interiors offers in-store pickup at:
Lucky Lane Interiors
8133 Main Street
Ellicott City, MD 21043
You will receive a notification when your order is ready for pickup. Please wait until you receive this notification before coming to the store.
Pickup orders must be picked up within 30 days of the ready-for-pickup notification.
If an order is not picked up within 30 days, the order may be converted to store credit. Store credit does not expire and may be used toward a future Lucky Lane Interiors purchase, in-store or online.
Lucky Lane Interiors is not responsible for changes in product availability, seasonality, or customer preference if a pickup order is not picked up within the required timeframe.
We want you to love what you ordered. If something is not right, here is how we can help.
Online purchases that are shipped are eligible for store credit or exchange only. We do not offer refunds on online orders unless required by law or approved by Lucky Lane Interiors due to damage, defect, inventory issue, or other special circumstance.
To initiate a return or exchange for a shipped online order, you must contact us at hello@luckylaneinteriors.com within 7 days of delivery to request a Return Authorization number.
Returns or exchanges will not be accepted without a valid Return Authorization number.
Once a Return Authorization number is issued, you must ship the item back to us using the carrier of your choice within 7 days. Items must be received by Lucky Lane Interiors within 7 days of the Return Authorization number being issued.
Return shipping costs are the responsibility of the customer. Original shipping charges are not refundable.
To be eligible for store credit or exchange, items must be:
Unused
In original condition
With all original tags attached
In original packaging, where applicable
Securely packed to prevent damage in return transit
Lucky Lane Interiors reserves the right to refuse any return that is late, damaged, used, missing tags, missing packaging, altered, or otherwise not in eligible condition.
Once your return is received and inspected, approved store credit will be issued within 3–5 business days. Store credit does not expire and can be used toward future Lucky Lane Interiors purchases in-store or online.
For exchanges, once we receive and approve your returned item, we will ship the replacement item to you at no additional shipping charge. Complimentary exchange shipping applies to the first exchange per order only.
For items purchased in-store at Lucky Lane Interiors, eligible items may be returned for a refund within 14 days of purchase.
After 14 days and up to 30 days from purchase, eligible items may be exchanged or returned for store credit.
Items must be unused, in original condition, and with any tags or packaging intact.
Please bring your receipt or gift receipt. If you do not have your receipt, we may be able to look up your purchase if you shared your information at the time of purchase.
Approved refunds are issued to the original form of payment. We are not able to issue cash refunds for card purchases.
Items returned with a gift receipt are eligible for exchange or store credit only.
The following items are final sale and are not eligible for return, exchange, refund, or store credit, unless required by law:
Sale merchandise
Clearance merchandise
Holiday items
Seasonal items
Food and pantry items
Gift cards
Custom items
Personalized items
Special order items
Items marked final sale
Used, opened, damaged, altered, or missing-tag items
Bath, body, or personal care items that have been opened or used
Final sale means no returns, exchanges, refunds, or store credit.
We carefully inspect items that come into Lucky Lane Interiors, but if you believe an item is defective, please contact us promptly.
For in-store purchases, please contact us within 24 hours of purchase.
For shipped online orders, please contact us within 48 hours of delivery.
We may request photos, proof of purchase, packaging, or additional information to review the issue.
If we determine that an item is defective, we may offer a replacement, repair, refund, store credit, or other appropriate resolution depending on the item, the issue, availability, and applicable law.
Damage caused by normal wear and tear, misuse, improper care, improper installation, accidents, pets, children, exposure to heat or moisture, or failure to follow care instructions is not considered a defect.
You may request to cancel an online order before it ships by contacting us at hello@luckylaneinteriors.com.
We will do our best to accommodate cancellation requests, but we cannot guarantee that an order can be canceled once it has been processed, packed, shipped, or prepared for pickup.
Once an order has shipped, it is subject to our online return and exchange policy.
Lucky Lane Interiors reserves the right to cancel any order due to inventory errors, pricing errors, suspected fraud, payment issues, shipping restrictions, product availability, or other circumstances that prevent us from fulfilling the order.
Your use of our website and services is also governed by our Privacy Policy, which can be viewed here:
https://luckylaneinteriors.com/policies/privacy-policy
Because our online store is powered by Shopify, certain information you provide through our website may be collected, processed, stored, or shared through Shopify and related third-party service providers in order to provide our website, checkout, payment processing, shipping, marketing, analytics, and other services.
By using our website or placing an order, you acknowledge that you have reviewed our Privacy Policy.
You may have the option to sign up for email, SMS, or other marketing communications from Lucky Lane Interiors.
By signing up, you agree to receive marketing messages from us through the contact information you provide. You may unsubscribe from marketing emails by using the unsubscribe link included in the email. Message and data rates may apply to SMS messages, if applicable.
Signing up for marketing is not required to make a purchase.
Our website and services, including but not limited to our name, logos, trademarks, product descriptions, text, photographs, graphics, images, designs, videos, audio, layout, content, and overall look and feel, are owned by Lucky Lane Interiors, its licensors, or its service providers and are protected by intellectual property laws.
You may use our website for personal, non-commercial shopping purposes only.
You may not copy, reproduce, distribute, modify, display, publish, download, store, transmit, sell, resell, exploit, or create derivative works from any part of our website or content without our prior written permission.
Lucky Lane Interiors’ name, logos, product names, service names, designs, and slogans may not be used without our prior written permission.
Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. Other names, logos, product names, and service names appearing on our website may be the trademarks of their respective owners.
If you submit, upload, post, email, tag, message, or otherwise share reviews, photos, videos, comments, suggestions, ideas, testimonials, social media content, or other content with Lucky Lane Interiors, you grant us a worldwide, royalty-free, perpetual, sublicensable license to use, reproduce, modify, publish, display, distribute, share, and promote that content in any medium for business, marketing, promotional, operational, or commercial purposes.
You represent that you own or have the necessary rights to share the content and that the content does not violate the rights of any third party.
You agree that your content will not be unlawful, false, misleading, defamatory, abusive, obscene, infringing, harmful, or contain viruses, malware, or other harmful code.
We may monitor, edit, remove, or decline to use any content at our discretion, but we are not obligated to do so.
Our website may include links, tools, apps, features, payment processors, embedded content, or services provided by third parties, including Shopify and other service providers.
We do not control and are not responsible for third-party websites, tools, services, policies, content, accuracy, availability, or practices.
Your use of third-party tools or websites is at your own risk and may be subject to separate terms and privacy policies from those third parties.
Lucky Lane Interiors is powered by Shopify, which helps us provide our online store and related services.
Any sales and purchases made through our store are made directly between you and Lucky Lane Interiors. Shopify is not responsible for any aspect of the sale between you and Lucky Lane Interiors, including any injury, damage, loss, return, exchange, refund, product issue, or customer service matter arising from your purchase.
By using our website, you acknowledge and agree that Shopify and its affiliates are not responsible for sales, products, or transactions between you and Lucky Lane Interiors, except to the extent Shopify provides services directly to you under its own terms.
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, availability, or other details.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
We also reserve the right to update information, cancel orders, modify orders, or refuse orders if any information is inaccurate or incomplete.
You may use our website and services only for lawful purposes.
You agree not to use our website or services:
For any unlawful, fraudulent, abusive, or malicious purpose
To violate any federal, state, local, or international law
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, threaten, intimidate, or discriminate against any person
To submit false or misleading information
To upload or transmit viruses, malware, or harmful code
To spam, phish, scrape, crawl, or collect information from the website
To interfere with the security or functionality of our website
To impersonate another person or entity
To use automated tools, bots, agents, or scraping technology without our permission
To reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services
To engage in conduct that may harm Lucky Lane Interiors, Shopify, our customers, our employees, or others
We reserve the right to suspend, restrict, or terminate access to our website or services if we believe these Terms have been violated.
You may not use bots, scraping tools, automated systems, artificial intelligence agents, or other automated tools to access, interact with, copy, collect, purchase, reserve, monitor, or otherwise use our website without our prior written permission.
Any approved automated tool must clearly identify itself and comply with all instructions, limitations, robots.txt files, technical restrictions, and requests from Lucky Lane Interiors.
We reserve the right to block, restrict, or limit automated access to our website at any time.
We may terminate or suspend your access to our website, account, or services at any time, without notice, if we determine that you have violated these Terms or used our website or services in a way that may harm Lucky Lane Interiors, our customers, Shopify, or others.
You remain responsible for any amounts due up to the date of termination.
Any provisions that by their nature should survive termination will continue to apply, including sections related to intellectual property, user content, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.
Our website, services, and products are provided on an “as is” and “as available” basis, except as expressly stated by Lucky Lane Interiors or required by law.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that our website or services will be uninterrupted, secure, timely, error-free, accurate, complete, or free from viruses or harmful code.
Some jurisdictions do not allow certain warranty disclaimers, so some of the above disclaimers may not apply to you.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.
To the fullest extent permitted by law, Lucky Lane Interiors and its owners, employees, contractors, affiliates, service providers, licensors, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.
To the fullest extent permitted by law, our total liability for any claim related to your use of our website, services, or products will not exceed the amount you paid to Lucky Lane Interiors for the product or order giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, intentional misconduct, or rights that cannot be waived under consumer protection laws.
You agree to indemnify, defend, and hold harmless Lucky Lane Interiors, Shopify, and our owners, employees, contractors, affiliates, service providers, licensors, and partners from and against any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:
Your breach of these Terms
Your violation of any law
Your violation of any third-party rights
Your misuse of our website, services, products, or content
Any content, feedback, review, or material you submit to us
We reserve the right to control the defense and settlement of any claim, and you agree to cooperate with us in defending any claim.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed from these Terms.
The remaining provisions will remain valid and enforceable.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with any policies referenced in them, constitute the entire agreement between you and Lucky Lane Interiors regarding your use of our website, services, and purchases.
These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written.
You may not assign, transfer, or delegate these Terms or your rights or obligations under them without our prior written consent.
We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.
These Terms and any dispute arising out of or related to these Terms, our website, our services, or your purchases will be governed by the laws of the State of Maryland, without regard to conflict of law principles.
You agree that any legal action or proceeding will be brought in the state or federal courts located in Maryland, unless applicable law requires otherwise.
We may update, change, or replace any part of these Terms at any time by posting the updated Terms on our website.
The updated Terms will be effective as of the date posted, unless otherwise stated.
Your continued use of our website, services, or store after updated Terms are posted means you accept the updated Terms.
You can review the most current version of these Terms at any time on this page.
Questions about these Terms of Service may be sent to us at:
Lucky Lane Interiors
8133 Main Street
Ellicott City, MD 21043
Email: hello@luckylaneinteriors.com
Phone: 410.505.7255